serverkode
Write to us
serverkode
SupportCareFAQ
serverkodeweb@gmail.com

SERVERKODE / CONTACT

Let’s talk
about your project.

Tell us what you need. We will help you choose a package and work out the next step.

THE FIRST STEP

Tell us what your business does and what you would like to show on your website. If you are unsure which package to choose, we can help.

The button opens your email app with a draft you can fill in.

Email us
serverkodeweb@gmail.com+383 49 322 093

SUPPORT & AVAILABILITY

One email. A clear next step.

A new price, a new photo or a problem on your website? Email serverkodeweb@gmail.com. We handle your request within your care plan.

  1. Tell us what you need

    Send your website address, a short description, and the new content or a screenshot of the issue, without sensitive information.

  2. We clarify scope and costs

    Basic covers technical care without content changes. Plus includes a combined 30 minutes per month for changes and support; Pro includes 90 minutes with priority handling.

  3. We carry out the agreed work

    Unused minutes do not roll over. Additional work costs €30 per hour and is carried out only after your approval.

Care plans and prices

Write when it suits you.

Monday–Friday

09:00–17:00

CET/CEST · Excluding public holidays at the provider’s location.

You can send a request at any time. We handle requests during our support hours. Response times depend on the request and workload; Pro requests receive priority.

Request support

Opens your email app with a template.

serverkodeweb@gmail.com

FREQUENTLY ASKED QUESTIONS

Still have questions?

Find answers about the process and costs here.

I'm not sure how many pages I need. What should I do?

Tell us what services you offer and what you would like to show online. We recommend a suitable number of pages and a package for your business.

Which costs are one-off, and which are annual?

Pay €400, €680, €890 or €1,500 once for the website build. Hosting and support together cost Basic €190, Plus €310 or Pro €550 per year. The domain is billed separately, from €15/year. Net prices.

What content should I send you?

Your logo, text, photos and business contact details. Let us know at the start if anything is missing. We agree any extra work with you before carrying it out.

What is a round of revisions?

You review the draft and send us a list of feedback. We make the changes within the agreed scope. That is one round of revisions.

Who updates the text and photos later?

Our team does. Email us your request and we make the updates through Plus or Pro. Basic covers technical maintenance only. Work outside your plan is billed separately after your approval.

When will my website be ready?

We set the timeline in your quote. It depends on the number of pages, the features and the content already available. You know the date before we begin.

Can we work together if I am outside Kosovo?

Yes. We can communicate, share content and handle approvals online.